Privacy policy

Last updated: April 22, 2026

At BuyLoxa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment providers)

b) Non-Personal Information

  • Browser type and device information
  • IP address
  • Pages visited and time spent on our website
  • Referring websites or sources

c) Order Information

  • Products purchased
  • Transaction details
  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website, products, and services
  • Send order updates and important notifications
  • Prevent fraud and enhance security
  • Send promotional offers (only if you opt-in)

We do not sell your personal data to third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand user behavior
  • Improve website performance

You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways (e.g., Razorpay, Paytm)
  • Shipping and logistics partners
  • Analytics tools (e.g., Google Analytics)

These third parties have their own privacy policies and only access necessary information to perform their services.

5. Data Security

We take reasonable security measures to protect your information, including:

  • Secure servers and encryption protocols
  • Restricted access to personal data
  • Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

📧 Email: prakharvijaywargiya@gmail.com

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.